UseLink Creator & Acceptable Use Policy

This Creator & Acceptable Use Policy explains what creators, community managers, businesses, and sellers may and may not do when using UseLink.

This Policy forms part of the UseLink Terms of Service. By creating a UseLink account, creating a subscription link, connecting a community, receiving payments, or receiving payouts, you agree to follow this Policy.

UseLink may suspend, restrict, remove, hold payouts, or terminate any account, link, transaction, or community that violates this Policy or creates legal, payment, fraud, security, refund, chargeback, or reputational risk.

1. Who This Policy Applies To

This Policy applies to:

• Creators
• Community managers
• Businesses
• Admins
• Agents or representatives acting for a creator
• Anyone creating, managing, promoting, or receiving money through a UseLink subscription link

Creators are responsible for their own communities, offers, subscribers, content, refunds, disputes, taxes, and legal compliance.

2. Creator Responsibilities

Creators must use UseLink honestly, lawfully, and transparently.

As a creator, you agree to:

1. Accurately describe what subscribers are paying for.
2. State the subscription price clearly.
3. State the access duration clearly.
4. Provide access after successful payment.
5. Keep your community invite link, Telegram group/channel, WhatsApp group, or connected destination working.
6. Ensure UseLink’s bot or integration has the permissions needed to grant and remove access.
7. Avoid misleading claims, fake scarcity, fake results, fake testimonials, or exaggerated promises.
8. Respond to subscriber complaints, refund requests, and dispute requests quickly.
9. Provide evidence where UseLink requests proof of access, delivery, or legitimacy.
10. Comply with all applicable laws, payment partner rules, platform rules, and UseLink policies.

Creators must not use UseLink in a way that exposes subscribers, UseLink, payment partners, banks, card schemes, regulators, or the public to harm or loss.

3. Creator Verification and KYC

UseLink may require creators to complete identity, business, bank, or risk verification before or after using the platform.

We may request:

• Full name or business name
• Email address
• Phone number
• Government-issued ID
• Bank account details
• Proof of ownership or control of the community
• Social platform username or ID
• Business registration documents
• Description of the community or offer
• Evidence of lawful activity
• Any other information reasonably required for compliance, fraud prevention, or payout processing

Failure to provide accurate verification information may result in:

• Account restriction
• Link suspension
• Payout delay
• Payout hold
• Refund processing
• Account termination

UseLink may re-verify creators at any time.

4. Accurate Offers and Checkout Pages

Creators must ensure that every subscription link clearly explains what the subscriber is buying.

A subscription page should not be vague.

Creators should clearly state:

• Name of the community or offer
• Price
• Access duration
• What the subscriber receives
• Whether access is instant or manual
• Renewal or expiry terms
• Important rules or limitations
• Refund terms, where applicable

Creators must not trick subscribers into paying for something materially different from what is delivered.

5. Access Delivery

Creators are responsible for making sure subscribers receive the access they paid for.

If automatic access is enabled, creators must ensure:

• The correct community is connected.
• The invite link is valid.
• The UseLink bot or integration is added properly.
• The bot has the required admin permissions.
• Expired members can be removed where automatic removal is enabled.

If access is manual, creators must grant access promptly after successful payment.

A creator may be held responsible for refunds, chargebacks, complaints, or payout deductions where subscribers paid but did not receive access.

6. Payouts, Holds, and Reserves

Creator payouts are subject to successful settlement, KYC completion, fraud checks, refund risk, chargeback risk, payment partner rules, banking rules, regulatory requirements, and UseLink’s risk review.

UseLink may delay, hold, reverse, deduct, or restrict payouts where:

• KYC is incomplete.
• The transaction is under review.
• A subscriber complains.
• A refund request is pending.
• A chargeback or dispute is raised.
• The creator’s offer is unclear or misleading.
• The creator fails to provide access.
• The creator’s refund or chargeback rate is high.
• Fraud, abuse, or suspicious activity is suspected.
• UseLink or a payment partner requires a reserve.
• A bank, payment partner, regulator, card scheme, or law enforcement authority requires it.
• The creator violates this Policy or the Terms of Service.

Creators should not treat pending balances as final until settlement, fraud review, refund exposure, chargeback exposure, and payout review are complete.

7. Refunds and Chargebacks

Creators are responsible for refunds, reversals, chargebacks, penalties, dispute costs, and related losses arising from their communities, offers, subscribers, or conduct.

UseLink may deduct refund or chargeback amounts from:

• Creator balance
• Pending payout
• Future payout
• Reserve
• Any other amount owed to the creator

Creators must respond quickly when UseLink requests dispute evidence.

Evidence may include:

• Proof that the subscriber paid
• Proof that access was granted
• Subscription details
• Community name
• Checkout timestamp
• Subscriber username or social ID
• Access log
• Messages with the subscriber
• Refund policy shown to the subscriber
• Any other information needed to resolve the dispute

If a creator fails to respond on time or cannot prove access was delivered, UseLink may resolve the dispute against the creator.

8. Prohibited Activities

Creators must not use UseLink for illegal, fraudulent, deceptive, abusive, harmful, or high-risk activity.

Prohibited activities include:

• Fraud, scams, phishing, impersonation, or identity misuse
• Fake communities or fake access links
• Selling access to content or communities that do not exist
• Taking payment without intending to provide access
• Misleading subscribers about what they will receive
• Fake testimonials, fake earnings claims, or fake proof
• Unauthorized use of another person’s brand, identity, content, community, or intellectual property
• Attempts to bypass UseLink fees, payment flow, security controls, or dispute systems
• Splitting or disguising transactions to avoid monitoring
• Laundering money or helping others hide the source of funds
• Processing payments for another person, business, or community without approval
• Using UseLink as a pass-through wallet or money-transfer tool
• Creating transactions that do not relate to a real subscription, community, or digital access service

9. Prohibited Content and Communities

UseLink may not be used to sell or manage access to communities, content, services, or activities involving:

• Illegal content or illegal services
• Child exploitation or abuse in any form
• Sexual content involving minors or any non-consensual sexual material
• Human trafficking, exploitation, or coercion
• Violence, terrorist activity, extremist activity, or organized crime
• Hate, harassment, or targeted abuse
• Stolen goods, stolen accounts, stolen data, or hacking services
• Malware, phishing kits, credential theft, or cybercrime tools
• Forged documents or fake identity services
• Unlicensed financial services, investment schemes, forex schemes, crypto schemes, or trading signals where licensing is required
• Ponzi schemes, pyramid schemes, gifting circles, or “double your money” offers
• Unauthorized gambling, betting, lottery, raffle, or gaming activity
• Sale of regulated drugs, illegal substances, controlled substances, or unsafe products
• Weapons, explosives, or restricted dangerous goods
• Medical products, prescription drugs, or health claims that require authorization
• Any activity that violates applicable law, payment partner rules, card scheme rules, platform rules, or regulatory requirements

UseLink may remove or restrict any link, creator, or community that we reasonably believe falls into a prohibited category.

10. High-Risk Categories

Some categories are not automatically banned, but they may require additional review, stricter controls, delayed payouts, higher reserves, extra KYC, or written approval from UseLink.

High-risk categories may include:

• Adult-oriented communities
• Betting-related communities
• Forex, crypto, trading, investment, or financial education communities
• Prediction, odds, or “signals” communities
• High-ticket subscriptions
• Communities promising income, results, rankings, profit, access to scarce opportunities, or exclusive deals
• Communities with unusual traffic, high refund risk, or high dispute risk
• Communities with anonymous or hard-to-identify creators

UseLink may approve, reject, restrict, or later suspend high-risk creators at its discretion.

For high-risk communities, UseLink may require creators to:

• Complete enhanced KYC
• Provide proof of legitimacy
• Add clearer disclaimers
• Remove misleading claims
• Accept delayed payouts
• Accept rolling reserves
• Provide licensing or regulatory documents where applicable
• Keep refund and chargeback rates within acceptable limits

11. Adult-Oriented Communities

Adult-oriented communities may be subject to stricter rules.

Creators must not use UseLink for:

• Content involving minors
• Non-consensual content
• Exploitative content
• Trafficking or coercion
• Revenge content
• Content shared without the consent of the people involved
• Any content that violates the law or payment partner rules

UseLink may request age verification, consent evidence, additional KYC, or other proof where required.

UseLink may suspend adult-oriented links or creators where there is any suspicion of unlawful, exploitative, non-consensual, or payment-prohibited activity.

12. Financial, Forex, Crypto, Betting, and Signals Communities

Creators in financial, forex, crypto, betting, odds, prediction, or signals-related communities must not mislead subscribers.

Creators must not:

• Guarantee profit
• Guarantee wins
• Promise fixed returns
• Make unlicensed investment claims
• Present speculative activity as certain income
• Hide risk
• Use fake results or manipulated screenshots
• Claim regulatory approval they do not have
• Sell illegal betting, gambling, investment, or financial products

UseLink may require these creators to include disclaimers, prove licensing where required, or accept payout restrictions.

13. Subscriber Data Rules

Creators may receive limited subscriber information only for access management, support, and subscription administration.

Creators must not:

• Sell subscriber data
• Share subscriber data with unauthorized parties
• Use subscriber data for unrelated marketing without lawful basis
• Harass subscribers
• Add subscribers to unrelated groups without consent
• Expose subscriber names, phone numbers, emails, Telegram IDs, WhatsApp numbers, payment details, or private information
• Use subscriber data after access has expired except where legally permitted or necessary for dispute resolution

Creators must protect subscriber data and use it only for the reason it was provided.

14. Platform Security

Creators must keep their UseLink account, email, bank account, social accounts, and connected community platforms secure.

Creators must not:

• Share account access with unauthorized people
• Sell or transfer their UseLink account without approval
• Expose API keys, login credentials, webhook secrets, or payment details
• Attempt unauthorized access to UseLink systems
• Interfere with UseLink’s payment, payout, access-control, or security systems
• Use malware, scraping, bots, or automation to harm the platform
• Exploit bugs or vulnerabilities

Creators must notify UseLink immediately if they suspect unauthorized access, fraud, leaked credentials, account takeover, or a security incident.

15. Use of Third-Party Platforms

UseLink may integrate with Telegram, WhatsApp, banks, payment processors, hosting providers, and other third-party services.

Creators are responsible for complying with the rules of any third-party platform they use.

UseLink is not responsible for:

• Telegram or WhatsApp restrictions
• Community bans
• Removed channels or groups
• Bot permission issues
• Invalid invite links
• API downtime
• Bank downtime
• Payment partner delays
• Social platform policy changes

If a third-party platform issue prevents access delivery, UseLink may still require the creator to resolve the issue, provide alternative access, or accept a refund.

16. Taxes and Legal Compliance

Creators are responsible for their own legal, tax, licensing, consumer protection, and regulatory obligations.

Creators must ensure that their communities, offers, services, and income comply with applicable laws.

UseLink may request tax, business, or compliance information where required.

UseLink may report, withhold, or deduct amounts where required by law, regulators, banks, or payment partners.

17. Monitoring and Enforcement

UseLink may monitor activity on the platform to detect fraud, abuse, security risks, prohibited activity, excessive refunds, excessive chargebacks, suspicious volume, or policy violations.

UseLink may take any action it reasonably considers necessary, including:

• Requesting additional information
• Requiring KYC or enhanced verification
• Suspending a subscription link
• Pausing payments
• Holding payouts
• Applying reserves
• Refunding subscribers
• Restricting access to features
• Removing a creator from the platform
• Reporting activity to payment partners, banks, regulators, law enforcement, or other appropriate authorities
• Terminating the creator account

UseLink is not required to provide advance notice where immediate action is needed for fraud prevention, legal compliance, payment risk, security, or user protection.

18. Repeated Complaints, Refunds, or Chargebacks

UseLink may restrict or terminate creators with excessive complaints, refunds, failed access delivery, disputes, or chargebacks.

UseLink may consider:

• Refund rate
• Chargeback rate
• Complaint frequency
• Access failure rate
• Subscriber reports
• Creator response time
• Evidence quality
• Offer clarity
• Risk category
• Transaction volume
• Past account history

Creators with repeated issues may face:

• Delayed payouts
• Rolling reserves
• Higher review requirements
• Link suspension
• Account termination

19. Cooperation With Investigations

Creators must cooperate with UseLink, payment partners, banks, card schemes, regulators, law enforcement, or other authorized parties during investigations.

This may include providing:

• Identity documents
• Business records
• Community records
• Access logs
• Subscriber communication
• Transaction evidence
• Refund evidence
• Proof of licensing or authorization
• Any other information reasonably requested

Failure to cooperate may lead to payout holds, account suspension, refund processing, or termination.

20. Policy Violations

If you violate this Policy, UseLink may take action immediately.

Depending on the severity, we may:

• Warn you
• Request changes to your offer
• Disable a subscription link
• Restrict a community
• Hold funds
• Reverse transactions
• Refund subscribers
• Delay payouts
• Apply reserves
• Suspend your account
• Terminate your account
• Recover losses, refunds, chargebacks, penalties, and fees from you
• Report suspected unlawful activity to relevant authorities

Severe violations may result in immediate termination without prior notice.

21. Changes to This Policy

UseLink may update this Policy from time to time.

Where changes are material, we may notify creators by email, platform notice, website notice, or another reasonable method.

Your continued use of UseLink after changes become effective means you accept the updated Policy.

22. Contact

For questions about this Policy, contact:

UseLink Support

Company: Consylus Technologies Limited

Website: https://uselink.to

Email: support@uselink.to